Homeowners can usually take care of household clogs with a bit of over-the-counter drain cleaner or a quick DIY snaking. However, if you are a homeowner, you have likely encountered a nasty clog or two that required professional attention.

The right home clog removal service makes a big difference when it comes to getting your pipes back in working order, as well as getting the best value for your money. Before you schedule an appointment with the first home clog removal service that pops up on Google, there are several traits you will need to look for first.

In this article, you will learn:

  • 5 traits every home clog removal service needs to have
  • Why these traits are so crucial to customer experience and satisfaction
  • How Clog Busters compares to the industry standards of great service

Clog Busters has been a staple in the community for nearly 10 years. Based on our experience and commitment to outstanding customer service, we have identified the top five traits every home clog removal service should have — just like Clog Busters! Read on to learn more about these critical qualities and how we measure up.

If you need home clog removal services in Hillsboro, give Clog Busters a call: (503) 680-8947.

kitchen serviced by Clog Busters

5 Qualities to Look for in a Home Clog Removal Service

1 – Reputation

Reputation is everything when it comes to picking the right home clog removal service. You don’t want just anyone to come into your home and start messing around with your pipes — especially if they are underqualified or inexperienced. A poor reputation (or no reputation at all) is a sign that you should look for another service. Even if a company has lower prices, it is important to always take reputation into consideration.

How Clog Busters Measures Up
The easiest way to see whether or not a home clog removal service has a good reputation is to check out their Google Reviews online. Clog Busters is proud to have helped countless customers over the last decade. Here is just one example of a satisfied customer that requested home clog removal services from us:

“ Last night I realized I had a backup in my kitchen garbage disposal. Tried to fix it myself but after it continued to leak, I knew I needed to call a plumber. I found Clogbusters on a few Facebook pages as people recommended them. Called them about 8 PM last night and Luis was here before 8 AM. Great service, found the problem and fixed it right away. Then I showed him another problem I didn’t think I had until he showed me my other disposal was totally rusted out. Replaced that too. Great Service and super fast! ”
-Steven K’s 5 Star Review

2 – Customer Service

Great customer service should be the top priority of any home clog removal service. Your pipes are essential for your entire household. A couple of hours with a severely clogged drain can quickly become an emergency, and companies must act quickly when necessary. Good customer service is non-negotiable for home clog removal services, given the necessity of home plumbing.

How Clog Busters Measures Up
Clog Busters is committed to providing exceptional service that exceeds expectations. We know how important it is that your household or business is clog-free and how frustrating it can be to deal with a clog for hours or days on end. We work promptly and efficiently to remove clogs while maintaining professionalism every step of the way.

3 – Safety Protocols

Home clog removal services may use chemicals, heavy equipment, and machinery that can be dangerous when used around your family members and pets. Any professional home clog removal service will go over the procedure with you in detail before they begin to mitigate the chance of accidents. This will give you time to remove your pets from the area and keep family members out of the way.

In addition to general safety, any essential service in 2020 will need to follow CDC recommendations and guidelines. The service you hire must respect your family’s health and safety by wearing masks and exercising social distancing.

How Clog Busters Measures Up
Safety is our number one priority at Clog Busters. As a home clog removal service in Hillsboro for nearly 10 years, we have built our company on the principles of trustworthiness and transparency. We always communicate with our clients clearly and often to ensure their full understanding of any procedures we may use to remove their clogs and how they can keep their household safe during the appointment.

Additionally, Clog Busters always follow CDC guidelines for every service call. Taking care of our neighbors and local businesses is at the heart of what we do. That is why we always mask up, keep a distance, and keep health and safety in mind every step of the way.

Toilet clog services from Clog Busters in Hillsboro

4 – Experience

When it comes to your home pipes, you don’t want just anyone coming into your home and attempting to remove a stubborn clog. You may be tempted to go with a service with the lowest prices, but this could mean you end up paying in the end for lack of experience. It is imperative that you find a service that hires only certified and experienced technicians. Otherwise, you may find yourself with a bigger and more expensive problem than you originally started with.

How Clog Busters Measures Up
Clog Busters only hires the best possible technicians to work for our team. We value prior experience, as well as on-the-job training and education. You never have to worry about who shows up to your home when dealing with a nasty clog or other pipe problem. Our trusted technicians always receive outstanding feedback from our clients for their professionalism, efficiency, and expertise.

5 – Communication

Good communication is crucial for any business to have with their customers. This is especially true for home clog removal services and other essential home services. Your pipes are crucial for everyday living, and clear and concise communication from the home clog removal service is a necessity. If you notice that a company is sluggish about getting back to you, fails to answer the phone when you call, or is wishy-washy about appointment times, costs, or other details, it is time to move on and find a different company.

How Clog Busters Measures Up
Clog Busters is always prompt and quick to communicate with our customers. We know how important it is to have clear, running pipes in every room in your home. We don’t hesitate to answer the phone, address your questions/concerns, or let you know exactly how much you can expect to pay on your final bill. With Clog Busters as your preferred home clog removal service, you never have to worry about feeling left out of the loop. You will always receive the answers you need when you need them and the clear answers you deserve.

Schedule Home Clog Removal Service | Hillsboro, OR

Besides home clog removal service in Hillsboro, we also offer sewer line repair services for homes and local businesses. With nearly a decade of service under our belts, we are a local service you can rely on for all your home plumbing needs.

But don’t just take our word for it! Here is our latest Google Review from one of our clients:

“I love Clog Busters. Their customer service is world-class. They are fast, knowledgeable, and effective. I would use them again and I would recommend them to friends and family.”

-Justin C’s 5 Star Google Review

For more home clog removal service tips and other helpful resources from Clog Busters, check out these links:

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Did you recently have an outstanding experience with Clog Busters for home clog removal or other services? Let us know how we did by leaving us a Google Review!

Schedule home clog removal services in Hillsboro now: (503) 680-8947